Client Info: Jeff and Mary Kay S.
Destination Name: Machu Picchu
On behalf of my wife (Mary Kay) and I, we wish to thank you for an incredible 8-day trip to Lima, the Sacred Valley and Machu Picchu. We were taken care of every step of the way, with all the details handled perfectly by you and your team. It was a life changing vacation for us. We fell in love with Peru and have ambitions to return soon with one or two sets of friends…you can look forward to that request from us shortly.
As a matter of fact, we’re having several friends over tonight to show our photos and talk about our entire month-long trip to South America. Your assistance in planning the last 8 days of our trip was more than appreciated. We were truly impressed with your attention to detail, responsiveness to the myriad of questions we had before and during the actual tour, your assurances that the trip would be truly amazing (it most certainly was) and the care you showed the two of us. It will long be appreciated.
At the start of our trip in Lima, the guide you provided for the Lima Gourmet Lunch Tour your recommended, Lourdes Montoya, was terrific. The experience was delightful, the various stops, the views and food we had in the course of the tour left us with a great appreciation of Peruvian cuisine. And Lourdes commentary in the course of the tour was most interesting and engaging.
I also want to tell you that the guide you provided us, Marco Ronda for our Sacred Valley and Machu Picchu portion of the trip was amazing! His command of the English language was obvious, but the narratives and ongoing commentary he provided on the history of the area in general and the Incan civilization in specific, the culture of Peru (ancient, transitional and modern), the historical impact of religion (Incan and Catholic) on the lives of the Peruvian people, the history and current state of Peru economically and politically meant for many, many hours of stimulating conversation on top of the stunning views and walks we took as we made our way through the Sacred Valley and Machu Picchu. Marco treated both my wife and I with great respect (which I hope we returned), was sensitive to our needs and concerns and made every effort to provide expert commentary and thoughtful answers to our myriad of questions. We not only had the experience of a lifetime, but we made a new friend and we wish Marco well now and in the future.
Lastly our driver Llerzen (I’m sure I don’t have that spelled remotely right) was terrific. Pass along our thanks and gratitude to him as well. Traffic and roads being what they are in that area, his handling of the driving left us feeling most comfortable and thinking only of asking Marco another round of questions as we drove through some of the most stunning and beautiful scenery imaginable. We never felt rushed throughout the trip even though we had an extensive tour with many stops. Be sure to thank him for us as well.
The hotels you reserved for us were also stunning. The JW Marriott in Lima was fabulous, wonderfully located allowing us to accomplish a lot in our two days stay there at the start of the trip. The Sol y Luna in the Sacred Valley, the Inkaterra El Pueblo in Machu Picchu and the Inkaterra La Casona in Cuzco were amazing. We particularly enjoyed the upgraded rooms the hotels provided us at no cost!
Lastly our stop in Lima before departing for home was, as we came to expect, amazing as well. The only small glitch in the entire trip was our flight from Cuzco to Lima was slightly delayed (if only you could control the weather) but we were able to enjoy a personal tour of the Larco Museum and dinner there as well before departing for home.
Again, thank you and the entire SA team! This was truly the experience of a lifetime!