Client Info: Pam and Peter C. (Denver, Colorado)
Destination Name: Machu Picchu
Jeanie: Our trip was absolutely magical thanks to all the great organization, preparation, wonderful suggestions and impeccable professional services we received from SA...starting and ending with you! The booking process was so easy, all questions along the way were addressed and SA (you) were responsive to all of our questions and concerns. In addition, some of the suggestions for out of the ordinary experiences made our trip unique. SA is one of the few tour groups that allows you to book your itinerary exactly as you want it...then Jeanie takes care of all the details. I only wish you were world wide!!!!!!
Our hotels were fantastic...our favorite was Inka del Tambo in Urubamba which is truly one of the nicest hotels in the world...what a great way to start our trip and unwind a luxury hotel in such a beautiful Sacred Valley setting.. Casal del Sol had a wonderful location in Aguas Client and though it was in need of some "polish" the staff compensated by their ever willing hospitality. I got sick 3/4 of the way up Wayna Picchu ( not the ideal location to contract intestinal illness) but made it back to hotel ...the staff went to the store to buy me gatorade, made me special tea a and looked in on me in my room for the day and a half I was in bed. The view of the river was a great distraction. Casa Cartegna was a jewel in the middle of lovely Cusco. Again the staff made me home made chicken noodle soup to get me well. Our room was so comfortable and the grounds are an oasis in the city. The spa was terrific as was the masseuse. Our Radisson in Miraflores was a perfect location for touring Lima and was most accommodating as well. In addition the food was fantastic....we ate such beautiful vegetables, potatoes and Peruvian dishes everywhere we went. Le Soleil (french food in Cusco and Cicciolina in Cusco were fabulous as was an extraordinary evening at La Barra Casa Moreyra. in Lima....wow!
Even though there were unforeseen circumstances such as a protest that shut down all tourist roads throughout the Sacred Valley, SA tours reacted with quick response. I cannot say enough about the drivers ( Louis especially) and all the guides who were with us . They were knowledgeable, gracious, always willing to go the extra distance and warm lovely friends. We loved them all. The horse back/hiking trip to Choquechaca was an experience we will never forget. It was Peter's 65th birthday in Cusco and SA even arranged to have the meal paid for by our thoughtful children.
In short, it was the best trip we have experienced and we look forward to many more! Thanks so much for creating a truly memorable experience...we only regret we did not get to meet you in Lima!